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IT Service Management

ITSM – Scope Of Services

Amidst rising cloud adoptions, an end-to-end cloud-managed services ecosystem is being increasingly expected by companies. Through managed services, we can embrace the overarching cloud goals of businesses define effective cloud management strategies, and deploy teams.

Benefits

  • Streamlined operations from the expertise and resources of a specialized provider
  • Reduce operational complexity
  • Cost savings
  • Enhanced security, improved performance, and agility

Increased focus on core objectives and without worry about the day-to-day management of cloud infrastructure

Our experts enable you to drive sustained value from enterprise applications by continued monitoring, maintenance, and enhancement. Focus on maximizing value from application-specific core functions, as we free your teams from the burden of application-related tasks. Our competencies include:

  • Application Monitoring
  • Application Maintenance and Support
  • Application Enhancements and Upgrades
  • Incident and Problem Management
  • Change Management & Performance Optimization
  • Security and Compliance

 

Benefits

  • No hassle in ensuring applications remain up-to-date, secure, and compliant
  • Reduced burden on internal IT teams
  • Application performance and stability improve drastically
  • Enhanced application usage experience
  • Reduced chances of IT downtime due to application failure

Configuring a reliable network, digital, and cloud infrastructure ecosystem for mission-critical ops to run smoothly. We partner for the entire spectrum of outsourcing management and maintenance activities including:

  • Server, network, storage, and data center management
  • 24/7 monitoring and support function
  • Backup, disaster recovery, and restoration practice

 

Benefits

  • Increased infrastructure resiliency with seamless integration of modern digital infrastructure and IT ops
  • Scalable services framework that keeps pace with your business
  • Well defined SLAs and governance enable the realization of optimal efficiency across diverse cloud environments

Cloud

Architecting a scalable multi-cloud strategy that empowers enterprises to optimally migrate or build, deploy, and manage operations on the cloud. We back it up with engineering competence to develop powerful cloud solutions and secured ops with leading public cloud partners.

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DevOps

Explore an agile enterprise transformation roadmap with DevOps as the pivot. We define the strategy and work on its implementation with AI-based DevOps automation and security ops that help enterprises embrace operational efficiency.

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ITSM – Success Highlights

Modernizing Infrastructure – Why NewVision Makes Its Mark

Hands-on Approach

Personalized governance and project management backed up by the continuous support of a capable project execution team.

Risk-averse Framework

Our infrastructure modernization framework is a risk-averse and flexible to tailor to the specific business requirement.

Custom Environment

Competency in developing/delivering highly customized IT infrastructure as per the demands of the project.

coe driven

CoE Driven

A Center of Excellence converging advanced modernization solutions and tools, and a competent team following global best practices.

Key Partners In Our Cloud & ITSM Ecosystem

Embrace Process Agility With Cloud, ITSM, And DevOps Edge