Success Stories – Newvision Software https://newvision-software.com NAVIGATING DIGITAL’S TRUE NORTH Tue, 30 Apr 2024 13:46:13 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.3 https://newvision-software.com/wp-content/uploads/2023/05/cropped-new-vision-favicon-32x32.png Success Stories – Newvision Software https://newvision-software.com 32 32 Accelerating Audits: NewVision drives global data platform efficiency with automation integration for a tax & audit consulting firm https://newvision-software.com/success-stories/accelerating-audits-newvision-global-data-platform-efficiency-automation-integration-tax-audit-consulting-firm/ Thu, 18 Apr 2024 07:25:57 +0000 https://newvision-software.com/?p=5427 The post Accelerating Audits: NewVision drives global data platform efficiency with automation integration for a tax & audit consulting firm appeared first on Newvision Software.

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Learn about the partnership between NewVision and a tax & audit consulting firm to improve their IP Data Management Platform. NewVision adopted a three-phase strategy to overcome challenges like a complicated platform and slow testing cycles, leading to an 82% reduction in overall execution time. Find out how this collaboration enhanced the effectiveness and quality of audit services.

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]]> NewVision’s Technical Expertise Powers Product Modernization and Performance Boost to Elevate Educational Therapy Service​ https://newvision-software.com/success-stories/newvisions-technical-expertise-powers-product-modernization-and-performance-boost-to-elevate-educational-therapy-service/ Mon, 08 Apr 2024 12:11:07 +0000 https://newvision-software.com/?p=5403 The post NewVision’s Technical Expertise Powers Product Modernization and Performance Boost to Elevate Educational Therapy Service​ appeared first on Newvision Software.

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Abstract

Discover how NewVision’s technical expertise transformed the application of US-based educational support services providers. Facing challenges with an legacy platform, the client sought a partner to modernize their system, enhance performance, and ensure data security. Through meticulous analysis and innovative solutions, we improved application performance by 25%, ensuring therapists and students have secure and seamless access, Explore the details of this successful collaboration and its impact on elevating educational therapy services. 

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]]> Elevating Health Data Management with Automated Systems and Digital Assurance Solutions​ https://newvision-software.com/success-stories/elevating-health-data-management-automated-digital-assurance-solutions/ Thu, 21 Mar 2024 13:08:29 +0000 https://newvision-software.com/?p=5303 The post Elevating Health Data Management with Automated Systems and Digital Assurance Solutions​ appeared first on Newvision Software.

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Abstract

Discover how NewVision enhanced health data management for a leading US-based healthcare platform, reducing customer onboarding time by 60%. Our automation-first approach addressed manual inefficiencies and standardized testing processes, resulting in significant enhancements to data quality and processing speed. Learn more! 

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]]> NewVision’s “Automation as a Service” Delivers 95% Reduction in Test Execution Cycle Time for US-Based Sports Digital Platform https://newvision-software.com/success-stories/our-automation-service-reduces-test-execution-cycle-time-us-sports-digital-platform/ Thu, 14 Mar 2024 08:20:36 +0000 https://newvision-software.com/?p=5215 The post NewVision’s “Automation as a Service” Delivers 95% Reduction in Test Execution Cycle Time for US-Based Sports Digital Platform appeared first on Newvision Software.

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Abstract

The case study outlines NewVision’s successful implementation of ‘Automation as a Service’ to address testing challenges faced by a US-based digital sports platform. The client’s manual regression testing processes were impeding release cycles and leading to critical defects in production. NewVision swiftly proposed and executed a solution involving rapid assessment, automated test execution, and integration with DevOps pipelines. Learn about the success highlights, including substantial cycle time reductions, cost for automation tools, and early defect detection through CI-CD enabled automation test execution.

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]]> Consulting, Product Re-Engineering & Quality Assurance for a healthcare technology company offering automation in payment process to physicians. https://newvision-software.com/success-stories/healthcare/payment-automation-physicians/ https://newvision-software.com/success-stories/healthcare/payment-automation-physicians/#respond Mon, 18 Sep 2023 12:57:39 +0000 https://newvision-software.com/?p=2328 The post Consulting, Product Re-Engineering & Quality Assurance for a healthcare technology company offering automation in payment process to physicians. appeared first on Newvision Software.

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The Challenge

The client’s existing platform for contract lifecycle management had a prevalent history of chaos post almost all releases. There were issues reported by the Customer Service team after every release that had to be addressed urgently.

The inherent reason of these issue was multi-fold,

  • Poor SDLC processes
  • Incomplete analysis of features/enhancements or bugs fixed.
  • Poor QA processes and high-level QA test cases

Our Solution

As an Offshore Development Partner, the NewVision team proactively introduced the following strategic changes in SDLC that lead to Zero defects being slipped to the end customer,

  • Introduction of Agile Scrum Processes and Practices for efficient monitoring and controlling of planned user stories
  • Introduction of Feature Testing for testing the features/enhancements/defects
  • Revamping regression test cases from 150 to 825+ test cases
  • Detailed analysis and discussion on the features/enhancement to better understand the Acceptance Criteria of each user story.
  • Strong collaboration among team members to ensure each of the user stories are released with expected quality and timelines.

Output

15

Increase Sprint Velocity

100

Increase Test Coverage

65

Increase in Customer Satisfaction

Zero Major Defects slipped last

12 releases.

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]]> https://newvision-software.com/success-stories/healthcare/payment-automation-physicians/feed/ 0 A solution for physicians providing time tracking and contract lifecycle management solution for hospitals through different products https://newvision-software.com/success-stories/product-engineering/physicians-time-tracking-contract-lifecycle-management-hospitals-solution/ https://newvision-software.com/success-stories/product-engineering/physicians-time-tracking-contract-lifecycle-management-hospitals-solution/#respond Fri, 09 Jun 2023 05:14:33 +0000 https://newvision-software.com/?p=1482 The post A solution for physicians providing time tracking and contract lifecycle management solution for hospitals through different products appeared first on Newvision Software.

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The Challenge

Our client had prevalent history of chaos post almost all releases. There were issues reported by Customer Service team after every release that had to be addressed urgently

The inherent reason of these issue was multi-fold,

  • Poor SDLC processes
  • Incomplete analysis of features/enhancements or bugs fixed
  • Poor QA processes and high level QA test cases

Our Solution

The NewVision team proactively introduced the following strategic changes in SDLC that lead to Zero defects being slipped to End-Customer,

Introduction of Agile Scrum Processes and Practices for efficient monitoring and controlling of planned user stories

Introduction of Feature Testing for testing the features/enhancements/defects

Revamping regression test cases from 150 to 825+ test cases

Detailed analysis and discussion on the features/enhancement to better understand the Acceptance Criteria of each user story

Strong collaboration among team members to ensure each of the user stories are released with expected quality and timelines

Developed product & process guide for scalability to onboard team members and customers.

Output

Zero major defects slipped last 12 releases.

External defect density is less than 1 (0.81) from last 12 releases

Sprint velocity increased by 15%

Increased Test Coverage by 100%

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]]> https://newvision-software.com/success-stories/product-engineering/physicians-time-tracking-contract-lifecycle-management-hospitals-solution/feed/ 0 Pega Intelligent Automation of Demographic record update process for a US based Healthcare Service Provider https://newvision-software.com/success-stories/intelligent-automation/pega-intelligent-automation/ https://newvision-software.com/success-stories/intelligent-automation/pega-intelligent-automation/#respond Thu, 08 Jun 2023 05:08:32 +0000 https://newvision-software.com/?p=1264 The post Pega Intelligent Automation of Demographic record update process for a US based Healthcare Service Provider appeared first on Newvision Software.

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The Challenge

Healthcare service providers in USA raise large number of requests to update their demographic record which are executed by associates. Current system does this through manual process where managers identify the requests based on priorities and distributes to the associates based on their availability, experience and skillsets. However this causes significant delays on overall process cycle. As upon receiving the task from the managers, associates work on two systems simultaneously. Where one system captures the actual updates & the other tracks the progress of the request. The associates have to copy the data to be updated from one system to another manually, which leads to a huge risk of incorrect information updates in the system, costing significant resource time, as the associates fillout out the requests. Our task was to reduce the effort, cost and increase productivity.

Our Solution

Leverage Pega Case Management v7.2 to enable efficient push routing across various group of associates.

Leverage Pega Get Next functionality to enable seamless assignment of tasks.

Leverage Pega OOTB Urgency calculation conjunction with business rules to prioritize open tasks

Enhance user interface by using Pega OOTB features such as Action Menu, Pulse and 360-degree provider view

Leverage Pega Situational layer cake to address complex routing logic such as State and request type combinations which varies between associates within same group.

Leverage Pega OOTB Skill and load balancing mechanism to find out the right associate to route the task.

Leverage Pega’s delegation rule to enable Managers to manage associate’s entitlement matrix in a centralized space.

Output

The high degree of success of the project can be gauged by the following metrics:

We reduced the request processing cycle time from an average of 50 minutes to 10 minutes.

We reduced the Associate assignment of task from average 30-40 minutes to less than a minute.

We reduced the Provider’s Request handling time improved from 400-450/day to 2000/day.

We saved approximately $1.8M per month for our client.

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]]> https://newvision-software.com/success-stories/intelligent-automation/pega-intelligent-automation/feed/ 0 Digital Transformation & Automation of a Cloud-based event management company. https://newvision-software.com/success-stories/cloud-infrastructure/digital-transformation-automation-of-a-cloud-based-event-management-company/ https://newvision-software.com/success-stories/cloud-infrastructure/digital-transformation-automation-of-a-cloud-based-event-management-company/#respond Thu, 08 Jun 2023 05:02:26 +0000 https://newvision-software.com/?p=1256 The post Digital Transformation & Automation of a Cloud-based event management company. appeared first on Newvision Software.

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The Challenge

In essence, the customer’s goal was to leverage the Cloud features efficiently in order to make their application and infrastructure stronger in every way – highly available, cost-efficient, secure, fault-tolerant, and scalable. As per their requirements, NewVision also needed to automate their Build & Deployment by using Jenkins 2.0.

Our Solution

After assessing their current infrastructure on the cloud, we conducted the analysis and highlighted desired areas of improvement. Thereafter, we made the application highly available and scalable and upgraded the infrastructure – deploying the application in multiple availability zones and multiple regions with the help of auto-scaling.

Our team also identified some logical components and their dependencies, refactoring them with the help of developers. They then created APIs for remote user interfaces, such as for reporting. In the build & deploy stage, the DevOps pipeline was designed and implemented, using third-party tools.

Output

The high degree of success of the project can be gauged by the following metrics:

Improvement of 50% of the release cycle for CI/CD. Increase of 80% in team productivity.

Increase of 60% in testing automation.

Increase of 85% in overall release quantity.

The customer achieved all they had set out to, and our relationship continues to grow in scope and scale.

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]]> https://newvision-software.com/success-stories/cloud-infrastructure/digital-transformation-automation-of-a-cloud-based-event-management-company/feed/ 0 Data Analytics & Engineering platform for a US based company offering Data Analytics and AI powered Marketing. https://newvision-software.com/success-stories/data-engineering-analytics/data-analytics-engineering-platform-for-a-us-based-company-offering-data-analytics-and-ai-powered-marketing/ https://newvision-software.com/success-stories/data-engineering-analytics/data-analytics-engineering-platform-for-a-us-based-company-offering-data-analytics-and-ai-powered-marketing/#respond Thu, 08 Jun 2023 04:57:51 +0000 https://newvision-software.com/?p=1253 The post Data Analytics & Engineering platform for a US based company offering Data Analytics and AI powered Marketing. appeared first on Newvision Software.

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The Challenge

Our client needed to build a new analytics platform that not only helped with targeting prospects, but also enabled them to improve tracking, monitor their successes and optimize marketing budgets. The aim was to ensure access to a user-friendly portal, where they’d be able to manage campaigns and check analytics cutting across their customers. This would aid in effective data consolidation, reviews and reporting at various aggregate levels – leading to richer business insights, smarter decisions, better predictive capabilities and sharing of cross-learning across stores and campaigns.

Our Solution

Our client was moving fast moving towards its newly aligned post-merger goals – serving 10,000+ customers, executing 1,50,000+ campaigns, and aiming to acquire 10 million+ new customers. Given the scale of operations, as their consulting, design and software partner, we needed to be quick, accurate, scalable and consistent in our design and development approach.

The focal points of our digital journey with our client are summarized below:

Helping them gain insights on how well their company was doing on key business metrics.

Attracting customers through their running campaigns, thereby scaling up retention rates.

Accommodation of more customers down the line, with different data systems being integrated smoothly withthe existing data platform.

Promoting business visibility through insights and reports.

Providing predictive insights that would help them course-correct their business on time.

Complete, accurate and scalable architecture, with analytics and predictive capabilities.

Output

The end-to-end solution we came up with showed excellent results, helping our client align seamlessly to their expanding business goals and priorities. Rich data is now giving them deep business insights about their current and future customers, and helping them take quicker, smarter decisions based on better predictive abilities.

Users can understand the effectiveness of individual campaigns, their ROI and the response rates of the campaigns, down to every customer visit and revenue earned. Sales trend analyses have been facilitated, data has been standardized and the effective presentation of data flow in the system has vastly enhanced the maintenance of data quality. As a result, we now enjoy a long-term relationship.

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]]> https://newvision-software.com/success-stories/data-engineering-analytics/data-analytics-engineering-platform-for-a-us-based-company-offering-data-analytics-and-ai-powered-marketing/feed/ 0 An AI-driven, end-to-end continuous SAP Testing Platform for a hyper-local marketing brand. https://newvision-software.com/success-stories/digital-assurance/an-ai-driven-end-to-end-continuous-sap-testing-platform-for-a-hyper-local-marketing-brand/ https://newvision-software.com/success-stories/digital-assurance/an-ai-driven-end-to-end-continuous-sap-testing-platform-for-a-hyper-local-marketing-brand/#respond Thu, 08 Jun 2023 04:54:52 +0000 https://newvision-software.com/?p=1250 The post An AI-driven, end-to-end continuous SAP Testing Platform for a hyper-local marketing brand. appeared first on Newvision Software.

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The Challenge

UpSwell approached NewVision to automate the Order-to-Cash process on the SAP HANA landscape new S/4 platform. They needed to speed up SAP testing with an AI-driven, end-to-end continuous testing platform. The aim was to turbo-charge SAP innovations with the test automation platform, so that they could make weekly (and even daily) releases a reality. They were also looking to protect their business processes while eliminating the need for hypercare – with AI-powered risk analysis that provided 90%+ risk coverage and zero defect releases. We had to build a platform that was AI-driven and codeless, shrinking testing costs by as much as 50% or more through reduced test volume and the automation of manual tasks.

Our Solution

Partnering with our client on their digital journey, NewVision streamlined the processes of data collection, data validation, and data movement. We implemented all steps with lean iterative cycle times, ensuring that UpSwell gained quick wins while always remaining agile even as their business processes evolved. The lean automating testing platform we designed allowed them to catch bugs early and significantly improved their processes – making them quicker and boosting efficiency with each cycle.

The focal points of our digital journey with our client are summarized below:

Improved their overall Order to Cash efficiency by automating the sub processes.

Validated and automated data into SAP for order entry, pricing and mass changes to material and customer records.

Provided governance and workflow around complex scenarios, such as data collection for new material and customer records.

Enabled great service, set up the appropriate architecture and responded promptly beyond expected levels.

Output

A supersonic delivery of an automation testing platform, AIdriven and codeless.

An AI-driven risk analysis that provides 90%+ risk coverage and zero defect releases.

Shrinking testing costs by as much as 50% or more, through reduced test volume and the automation of manual tasks.

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